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We’re the NHS Business Services Authority. We provide critical central services to NHS organisations, NHS contractors, patients and the public. Have you had a European Health Insurance Card (EHIC)? Perhaps you’ve had an Exemption Certificate or have a Pre-payment Certificate to spread the cost of your prescriptions? We issue those. Maybe you’re a member of the NHS Pension Scheme? We administer the scheme on behalf of the Department of Health and Social Care. Ever applied for a vacancy on NHS Jobs? That’s one of our services too.

Our vision is to be the ‘delivery partner of choice’ for the NHS. Our values were developed with our people, for our people and they reflect the fact that we CARE passionately about what we do. They are to be Collaborative, Adventurous, Reliable, and Energetic. We know that how we approach our work contributes to our colleagues’ health, wellbeing, and sense of connection to the business. We aspire to be a great, inclusive place to work.

Our drive to make things easier for our customers has seen us increase the digitisation of our services and we’re using new technology to deliver efficiencies and improve the customer experience. We gather data and use it to help the NHS make more informed and effective decisions, as well as reduce fraud, error, and waste. We also see an opportunity to contribute to the wider health agenda in terms of prevention and health inequalities.

We’re doing exciting things in a complex and challenging landscape so come and join us.

What We Offer

Come and work for us and you’ll receive a benefits package that rewards your hard work and commitment, including a minimum of 27 days annual leave per year which increases with length of service plus Bank Holidays and the option to purchase additional leave, time off for volunteering, flexible working options, a generous Pension Scheme, access to loads of online and high street discounts including holidays, computers, insurance, mobile phones and meals out, and perhaps most importantly – a work/life balance.

Do you love using data to gain insight and drive improvements? If so, then this may be the role for you.

An opportunity has arisen for a Performance Analyst to join our NHS Jobs service where you’ll be working alongside some of the most passionate people who work in a supportive and positive environment.

NHS Jobs is the official online recruitment service, for the NHS, in England and Wales. It caters for jobseekers searching and applying for new roles, and for a wide range of recruiting organisations looking to fill healthcare related vacancies. The service is used by over 11 million jobseekers and more than 7,000 recruiting organisations. Annually, the service attracts 4.3 million applications submitted against the 400,000 vacancies advertised.

We are currently developing a new NHS Jobs service to replace the current version. The two services will run in parallel as we roll out a phased transition to the new service. The new NHS Jobs service is designed around user needs, and aims to enhance the employer and jobseeker experience.

We are looking for a resourceful, forward thinking performance analyst to drive insight from both the existing and new service to improve our understanding of the customer journey, support our business decisions and make recommendations for improvements and efficiencies across the NHS Jobs service.

As an NHS Jobs Performance Analyst, you will be required to develop performance measurement frameworks (KPIs, goals, user needs, benefits etc) to analyse the performance of the service and identify where improvements may be possible. Your challenge will be to understand and develop the data and present accurate and meaningful management information.

The Performance Analyst role is for someone with exceptional analytical skills and experience and a desire to use insight to drive improvements.

If you think this could be you and would like to know more then please contact Nicola Dickinson –

******** or ********

The NHSBSA is passionate about creating a diverse and inclusive organisation, which is a great place to work and truly reflects the diversity of our customers. We are looking for applications from talented people of diverse characteristics including age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race or ethnicity, religion or belief, sex, sexual orientation, or any marginalised group. We also welcome applications from all those in the Armed Forces Community

At the NHSBSA we pride ourselves on being are a Disability Confident employer and we’ve recently been awarded the Employers Network for Equality and Inclusion Gold Standard benchmark. We offer an invitation to the first stage of the selection process for people with disabilities who wish to be considered under the Disability Confident scheme.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the current Resident Labour Market Test which will be in place until the end of December 2020. UK Visas and Immigration requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants

To stay safe in your job search we recommend that you visit SAFERjobs (https://www.safer-jobs.com), a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

 

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