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Job Description

The Trust only accepts applications made through this site, please register when you click APPLY at the end of this advertisement. The Trust is able to offer hospital accommodation, pension scheme, on-site nursery (through third party provider), together with salary sacrifice schemes (including child care vouchers, ride to work) and a range of national and local staff discounts (subject to availability).

HSJ Best Places to Work 2015 Top 100

Diabeticare Outpatient department

Receptionist

B2 Salary: £21,789 – £23,521 per annum Inc of HCAA

37.5 hours per week

The Hillingdon Hospitals NHS Foundation Trust provides acute and specialist services from two sites to a local population of 350,000. Our services include; accident and emergency services, inpatient care, day surgery, outpatient clinics and maternity services.

Hillingdon is situated in North West London close to Heathrow airport and is the second largest London borough. Our modern treatment centre at Mount Vernon in Northwood offers routine inpatient services, diagnostics and outpatient clinics.

We are now seeking an experienced receptionist to join our friendly and professional Diabeticare Outpatient service.

Diabeticare Outpatient service is a busy and friendly place to work; working hours are Monday to Friday from 08:00 to 17:00 .

Our local patient surveys and friends and family test praise our reception staff as being caring, professional and welcoming. Our services cover the full spectrum of clinics including minor surgery, medical, surgical clinics.

Our focus is on providing an exceptional patient experience, delivering excellent customer care to patients and their families, we aim to see patients within half an hour of their appointment time and if this is not possible then receptionists have to communicate any delays to patients to lessen their anxieties.

Working with us offers experience in developing customer care skills, working with a multi-disciplinary team, multi –cultural patient group and offers training in relevant IT systems. Successful applicants must have the following (list top 3 or 4 essential criteria)

Our vision is to be the best general hospital in the country. We are clear that our Vision can only be achieved by our staff, our most valuable asset. We are committed to making improvements for both our patients and our staff which we will deliver through living our core values: Communication, Attitude, Responsibility, Equity and Safety – cares.

Interview Date: 25 September 2020

For further details / informal visits contact:

Ellen OmungoJob titleSenior Sister Outpatients

Email addressellen.omungo@nhs.net Telephone number 01895279210

We welcome applications from overseas. Applicants who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Border Agency requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Border Agency website.

Once a sufficient number of applications have been received the vacancy may be closed prior to the published closing down date. All contracts are issued under Agenda for Change Terms & Conditions of employment and all posts are subject to appropriate job matching or evaluation process, where indicated. Applications are welcome from all sections of the community to ensure our workforce is representative of the population. Please note that all candidates at risk in London and going through the NHS London Redeployment scheme are to be given priority as part of the recruitment process where their application meets the essential criteria for the role.

Please note: If you do not meet the requirements for the role or have specific registration where required then your application will be automatically rejected.

If you do not hear from within 2 weeks of the closing date please assume you are unsuccessful.

The Hillingdon Hospital will use the information provided primarily for the purposes of managing your employment within the Trust.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the current Resident Labour Market Test which will be in place until the end of December 2020. UK Visas and Immigration requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants

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