Senior Applications Support Specialist – Dudley
An exciting opportunity to join the Applications Support Team has arisen. As a Senior Applications Support Specialist you will be responsible for providing specialist advice across a range of applications supported by the team. The post holder will lead and manage technical escalations for complex problems working with other teams within and outside IT, and with suppliers to resolve technical issues effectively.
The ability to assess and understand complex business requirements of the organisation translating this information into digital solutions that align with the Trusts strategy, national and local standards is a key part of this role. You will be responsible for the rapid creation an Agile Team to respond to and develop technical solutions based on the organisational needs. You will adapt a technical or non-technical language to ensure that effective communication is maintained at all times.
Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test.
Due to changes to the Tier 2 (general) immigration route effective on 1st April 2017, we can now only offer sponsorship to experienced workers, aged 25 and over, if the commencing salary being offered is £30,000+. For new entrants, which is a person under the age of 25, a student switching from Tier 4 to Tier 2 of the immigration system or a new graduate recruit, the minimum salary threshold remains at £20,800. Nurses, paramedics and medical radiographers are currently exempt from the salary threshold.
RECRUITMENT EQUALITY STATEMENT
We are committed to equal opportunities and want to ensure our workforce is representative of the population we serve. We welcome applications from all sections of the community and diverse groups. It is essential we understand our demographics, in order that we can monitor our performance as an equal opportunity employer, as well as continuing to embed a culture of inclusivity across the organisation, which supports the active participation and contribution of our diverse staff groups in the Trusts decision making processes . On application the shortlisting manager will not see this criterion and therefore it cannot be part of their decision making. Please ensure you complete your equal opportunities questions for us and help us to make sure everyone is welcome.
The Trust is committed to employing and supporting people with disabilities. It is the Trust’s policy to interview all candidates with a disability who meet the minimum ‘essential’ criteria as identified on the person specification. To ensure we know you have a disability, please inform us under the appropriate section on the application form. We welcome applications from the LGBTQ+ community and openly encourage people with different sexual orientation, gender identity and expression to apply to join our team. We promise to respect and encourage the use of all pronouns and will not purposefully mis-gender anyone.
We are governed by the public sector equality duties and by our values of Care, Respect and Responsibility to ensure we eliminate discrimination, harassment, victimisation and any other behaviour that is unlawful, undermines our core values and/or falls short of our Behaviour Framework. We want all of our staff to ‘call out’ any behaviour from colleagues, patients or visitors that constitutes the above and appropriate action be taken.
We will, at every opportunity, advance equality and inclusivity for all staff, at all levels within the organisation, by removing or minimising disadvantage, encouraging participation and taking all relevant steps to meet the needs of anyone who shares a protected characteristic. We will also foster good relations between persons who share a protected characteristic by tackling prejudice and promoting understanding at every opportunity.
We have staff Networks in place to help support staff experience of diverse staff groups and inform us on the actions, interventions and support what we need to put in place to improve the working lives and daily experiences of all colleagues and all teams. Anyone can join the networks and we take pride in having Allies as part of every network within the organisation.
By submitting an application for a position with this organisation, you are declaring that the information given is true and complete, any deliberate omission, falsification or misrepresentation will be grounds for rejecting the application or subsequent dismissal, and where applicable, for positions that requires registration with a professional body, you authorise us to make the required employer checks on your professional registration status.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. Please note, preference will be given to at risk employees.
Applicants MUST ensure that they provide details of their referees and their referee email addresses on their application form otherwise their application may not be considered.
By applying for this post you are agreeing to the Dudley Group NHS Foundation Trust transferring the information contained in your application to its preferred applicant management system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are offered a job, information will also be transferred into the NHS Electronic Staff Record system.
Documents to download
- Job Description (PDF, 399.1KB)
- Person Specification (PDF, 147.1KB)
- Employee Benefits (PDF, 440.3KB)
- GDPR Privacy Notice (PDF, 276.2KB)
- Why Work For The Dudley Group (PDF, 590.8KB)
- Useful Links (PDF, 193.5KB)
- Our Vision (PDF, 488.6KB)
- Behaviour Framework (PDF, 192.3KB)
- Dudley People Plan (PDF, 27.2KB)
- Recruitment Equality Statement (PDF, 404.2KB)
- RN, RM and AHP Career Development Opportunities (PDF, 396.1KB)
- Agenda for Change annual payscales 2020-2021 (PDF, 32.2KB)
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Further details / informal visits contact
NameAmritpal GiddaJob titleApplications SMEEmail email@example.comTelephone number01384 456111 Ext 3181Additional information
IT Dept at RHH.