An exciting opportunity has arisen within the Rotary Ward at William Harvey Hospital for a full time Ward Clerk/Receptionist working 37.5 hours per week including weekends. The role consists –

To greet all patients and visitors on arrival to the ward

  • To provide a full clerical service to the reception and ward as defined by Ward Manager

To answer the telephone, adhering to the Trust telephone standard

To communicate and liaise with other members of the Health Care Team

  • To file and retrieve notes as required

To adhere to operational policies and procedures in relation to Health & Safety and Fire Policies

To book patient transport for patients being discharged as requested by nursing staff, liaising with transport department and central booking office as necessary

To sort and distribute unit’s mail

To be involved in the discharge process ensuring data is recorded on the PAS system in a timely manner

To assist senior staff with ad-hoc projects

  • To ensure the confidentiality of patients and staff at all times

To ensure that all ward attenders are recorded on PAS system and where appropriate appointments are made

Name:Maureen Hope

Job title:Ward Managers Assistant/Admin Team Leader

Email address:********

Telephone number:********

There are lots of great opportunities at East Kent Hospitals, where staff are caring and put patients first, innovation flourishes and you can develop your career. A medical school will be opening in east Kent in 2020 with 100 training places a year. The Trust fully supports the SAS Doctors Charter and is committed to their development through its CPD Framework. To find out more about east Kent visit our website.

We’ll close this job advert once we’ve received sufficient applications which may be before the closing date so please apply as soon as possible. We only accept online applications. If you have any difficulty with this please contact our Resourcing Team on ******** who are happy to help.

We have a relocation policy for eligible candidates, promote flexible working and we are an inclusive employer.

Parking is available at Trust sites but we encourage alternative options and offer Cycle 2 Work scheme.

The ability to converse easily and provide advice in accurate spoken English is essential for all customer facing roles.

Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check. Applicants for eligible roles requiring Tier 2 sponsorship must meet UK Visas and Immigration eligibility criteria.

We operate a no-smoking policy on all our sites and grounds.

If you are applying via NHS Jobs your application will be sent to our recruitment system TRAC. All subsequent information will be generated from TRAC so you won’t be able to see the progress of your application or receive messages through NHS Jobs. By applying for this post you are agreeing to us transferring your application and details to our system. If you are offered a job information will also be transferred into the NHS Electronic Staff Records. Good luck with your application, we’ll contact you via email so please check your junk/spam folders.